（1） Responsible for assisting RM to supervise all aspects and functions of the Restaurant's operation according to the standards. Toguide,implementandmaintainservicemanagementconceptsandprovideguidancetoemployees.负责协助监督餐厅各方面功能按照标准执行。指导、实施和维护服务管理理念，并对员工进行指导；（2）Supervising Staffs - Supervising and managing staffs. Managing all day-to-day operations. Understanding staffs' positions well enough and can perform duties at staffs' absence.监督员工 - 监督管理员工的日常工作：管理日常运作，熟悉了解各岗位工作内容，在员工缺席的情况下履行其职责；（3） Managing Daily Operations of the Area or Department - Managing day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.部门日常运作的管理 - 确保日常运作、质量、标准及满足客户的期望值；（4）Guiding, Directing, and Motivating Subordinates - Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.引导、指导和激励下属 - 对下属提供指导和方向，包括设定绩效标准和监控机制；（5）Assign and ensure work tasks are completed on time and conform to the quality standards分配及确保工作任务按时完成，同时符合相应的质量标准；（6）Welcome, acknowledge and serve all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.根据公司标准欢迎、致谢和服务所有客人，预测和解决客人的需求，帮助残疾人士，并感谢客人创造的价值；（7） Inspect grooming, attire of ladies and gentlemen as well as hygiene standards, and rectify any deficiencies检查仪容仪表，以绅士淑女的着装以及卫生标准，并及时纠正不足之处；（8）Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc.按照开店和闭店的班次执行，包括必要的物料、工具，清洁所有的设备和区域，锁好门窗等；

职位类别：

举报