YOUR RESPONSIBILITIES WILL INCLUDE:- To respond to customer enquiries and requests (via telephone, fax and email communications) in a timely manner;- To follow up with related function depts. to ensure orders are received and processed as required by customers;- To follow up and clear backlog orders/shipments to improve delivery performance;- To clarify problems with customers in relation to slow payment/disputes to improve DSO (day sales outstanding);- To handle customer complaints according to company procedures and service standard;- To assist and back up other team members and provide clerical supports to Sr. Account Service Officer.WHAT WE WILL BE LOOKING FOR IN YOU:- College degree or above, at least 1 year’s experiences in related industry;- Proficient in English communication & computer operation (Windows, MS Office, etc);- Customer and result oriented, can work under pressure;- Quick and careful learner, can work efficiently and effectively.我们的福利：- 提供富有竞争力的薪酬福利体系- 年底双薪 绩效奖金 年度调薪- 加班补助 带薪年假 高温补贴- 五险一金 商业保险 企业年金- 包吃 员工中转宿舍/住房津贴/免费班车- 年度体检 内部培训 员工活动 节日福利

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